← Back to Playbook
Part 3

3.5 Digital Acquisition Engine

USER ACQUISITION ENGINE

Phase 1 is entirely digital. The goal is to acquire the first 1,000–2,000 users with enough data to evaluate PMF before committing to offline costs. Six channels run in parallel, each with a distinct role in the funnel.

Monthly Budget Allocation ($16,000/month)

Channel Budget Role KPI
Paid Social (Meta + TikTok) $4,000/mo Top-of-funnel volume CPM < $8, CTR > 1.5%
Micro-Influencer Seeding $1,500–2,500/mo Social proof + reach 5–10 nano creators, founder-managed
Referral Programme $2,400/mo Viral coefficient K-factor target: 0.4+
PR & Earned Media $1,600/mo Credibility + SEO 4 placements in Month 1
Content Engine $1,600/mo Organic + SEO 5 posts/week across platforms
LINE OA + WhatsApp $1,600/mo CRM + retention Open rate > 40%

Channel Details

Paid Social (Meta + TikTok): Lookalike audiences from Singapore user base. Thai-language creatives for local users, English for expats. TikTok for 22–30 segment, Meta for 28–38. Songkran campaign (Apr 13–15): estimated 3M content views → 0.3% CTR → 9,000 visits → 5% install CVR → 450 installs.

Micro-Influencer Seeding: Pre-PMF: nano only (5K–20K), founder-managed, no agency. Authentic review format, not scripted ads. Staggered over 4 weeks. Post-PMF: scale to 16+ creators and add micro tier.

Referral Programme: Double-sided: referrer gets 1 month premium, referee gets priority access. Female referrals earn 2× reward. Tracked via unique links. LINE and WhatsApp optimised.

PR & Earned Media: Target: BK Magazine, Coconuts Bangkok, The Nation, Bangkok Post Lite. Angle: 'The app that's changing how Bangkok professionals date.'

Content Engine: TikTok: dating tips, Bangkok date spots, SPARK event previews. Instagram: lifestyle, event recaps, user stories. LINE: broadcast to OA subscribers.

LINE OA + WhatsApp: LINE is Thailand's primary messaging platform. OA broadcasts for event announcements, waitlist updates, and weekly match prompts. WhatsApp for expat segment.

WOM Engine — Word-of-Mouth Is the Primary Long-Term Channel

Paid social and influencers are launch fuel. WOM is the engine that sustains growth. Every event attendee who has a great experience tells 3–5 friends. Every successful match is a story. The goal is to engineer WOM systematically, not wait for it to happen organically.

Mechanic Trigger Action
Post-Event Story Prompt 24h after every event In-app prompt to share a story. Pre-written templates for Instagram Stories and LINE. One tap to share.
Match Announcement Feature Mutual match confirmed "You SPARKed!" shareable card. Designed for Instagram Stories.
Event Photo Wall At every event (Phase 3+) Professional photographer. Photos shared with attendees 48h later. Attendees share = free reach.
NPS Loop Post-event survey Promoters (9–10) immediately asked to refer a friend. Passives (7–8) get discount on next event. Detractors (1–6) get personal follow-up call.

April Week-by-Week Execution

Week Focus Key Actions
Week 1 (Apr 1–7) Launch Day App store listing live (iOS + Android); paid social campaigns go live; press release to BK Magazine, Coconuts Bangkok, The Nation; LINE OA activated; referral links activated; influencer batch 1 posts go live (4 creators)
Week 2 (Apr 8–14) Amplify Analyse Week 1 data: install rate, D7 retention, profile completion; adjust paid social targeting; influencer batch 2 posts go live (3 creators); referral programme push via LINE broadcast
Week 3 (Apr 15–21) Songkran Songkran campaign: 3M content views projected; activate all influencers simultaneously; LINE broadcast: Songkran SPARK challenge; monitor gender ratio daily
Week 4 (Apr 22–28) Consolidate Month 1 review: actual vs target for all metrics; influencer batch 3 (final creators); referral programme analysis: K-factor calculation; plan May budget reallocation based on CAC data