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Part 1

CEO COMMAND CENTER

The SPARK Doctrine1.1 CEO Mission & North Star1.2 CEO Dashboard (Daily Metrics)1.3 Founder Operating System1.4 Daily Founder Execution Checklist

The SPARK Doctrine

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The founding principle that governs every decision in this playbook.

Attention vs. Action

The global dating app industry is built on a single business model: maximise time-in-app. Every swipe, every notification, every algorithmic nudge is designed to keep users scrolling. This model is profitable because it sells advertising and premium subscriptions to people who never actually meet.

SPARK is built on the opposite principle.

Traditional Apps SPARK
Optimise for attention Optimise for action
Measure success by time-in-app Measure success by real-world meetings
Revenue from engagement Revenue from outcomes
Infinite scroll, infinite swipes Scarcity mechanics, intentional choices
Algorithm decides who you see Algorithm + events + curation
Success = user stays on app Success = user meets someone and returns

Why This Distinction Wins

Attention-based apps create a paradox: the more successful they are at keeping users engaged, the less likely those users are to meet anyone. Users who meet people and form relationships leave the app. So attention-based apps are financially incentivised to prevent real connection.

SPARK breaks this model. Our business succeeds only when users succeed. A user who meets someone great, has a wonderful experience, and tells five friends — that is our growth engine. That is our product-market fit signal. That is our North Star.

THE SPARK DOCTRINE: Every product decision, growth tactic, and operational system must move users from Match to Meet faster. If a feature increases time-in-app without increasing meetings, it is the wrong feature. If an acquisition channel brings users who never meet anyone, it is the wrong channel.

The Three Strategic Bets

SPARK is built on three bets that traditional apps have not made:

Bet 1 — Real-world events are a competitive moat. No app at scale has made offline events the core product. Events create stories, stories create referrals, referrals create density. This loop cannot be replicated by a competitor who adds an "events" tab to their app.

Bet 2 — Female supply is the entire business. Every marketplace that has cracked female-first acquisition has won. Tinder won campuses because sororities joined before fraternities. Bumble won because women felt safe. SPARK wins because women have the best experience of any dating platform they have ever used.

Bet 3 — Bangkok is the perfect first city. Dense, young, international, social, underserved by quality dating products. Bangkok is not a test market — it is the proof of concept for a global rollout.


1.1 CEO Mission & North Star

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North Star Metric: Weekly Real-World Meetings

Every product, growth, and operational decision must increase this number.

SPARK exists to move people from Match → Chat → Book → Meet. The core objective is real-world meetings between users. Every decision in product, growth, and operations should increase the number of successful real-world meetings per week.

Supporting Metrics

Metric Target Description
Female Referral Rate ≥35% Primary organic growth signal
Match → Meeting Rate ≥15% Core product health metric
Active Users in Dense Districts ≥3,200 Thonglor + Ekkamai + Asoke target
Event Attendance ≥85% Fill rate target per event

What SPARK Is — And Is Not

SPARK IS SPARK IS NOT
A real-world interaction network An events company
A mobile-first dating platform A social club or nightlife brand
An intent-based matching system A matchmaking service
A scalable global consumer platform A local Bangkok-only product

CEO MANDATE: Every meeting must generate content or referral. If a user meets someone on SPARK and doesn't post about it, that is a missed acquisition event.


1.2 CEO Dashboard (Daily Metrics)

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The CEO reviews this dashboard every morning. Total review time: under 10 minutes. Any metric in the red zone triggers an immediate action.

Daily Metrics

Metric Target Warning Red Flag → Action
New installs 30+/day 15–30 <15 → boost paid social + connector outreach
Female signups ≥50% of installs 45–50% <45% → pause male onboarding, activate female channels
Profile completions ≥65% 55–65% <55% → simplify onboarding flow
Sparks sent 2+ per user/week 0.5–2 <0.5 → run manual match curation
Matches created ≥2 per active user 1–2 <1 → manually curate matches
Meetings scheduled 10+/week (Phase 1) 5–10 <5 → push experience suggestions
Meetings completed ≥70% of scheduled 50–70% <50% → add event invitations, reduce friction

Weekly Metrics

Metric Target Warning Red Flag → Action
Active users See war plan Below target → review acquisition channels
District density 800+ per Tier 1 district 400–800 <400 → concentrate all acquisition in core districts
Female referral rate ≥20% 10–20% <10% → activate WOM mechanics, NPS loop
Event attendance ≥85% 70–85% <70% → improve targeting and confirmation systems

DASHBOARD RULE: If any red flag appears, that metric becomes the single priority for the day. Do not work on anything else until it is resolved.

SPARK Red-Flag Monitor

Check this weekly. If any metric falls into the Warning or Red Flag zone, take the prescribed action immediately. If two or more red flags appear simultaneously, the marketplace is entering a liquidity danger zone — escalate all four priority actions at once.

OPERATOR RULE: Two or more simultaneous red flags = liquidity danger zone. Immediate priority actions: (1) increase curated matches, (2) improve female acquisition, (3) boost event energy, (4) stimulate referrals.

1. Liquidity Health

Metric Healthy Warning Red Flag Action
Matches per user 2–5 per active user 1–2 matches Below 1 match Manually curate matches and adjust algorithm prioritisation
Time-to-first-match < 24 hours 24–48 hours 48+ hours Increase curated matches and highlight active profiles

2. Gender Balance

Metric Healthy Warning Red Flag Action
Platform female ratio 50–60% 45–50% Below 45% Pause male onboarding and accelerate female acquisition
Event gender balance 55% women / 45% men 50/50 Below 45% women Invite additional female attendees from waitlist

3. Meeting Conversion

Metric Healthy Warning Red Flag Action
Match → Meeting rate 15–25% 10–15% Below 10% Increase experience suggestions and reduce chat friction

4. Engagement Health

Metric Healthy Warning Red Flag Action
Sparks sent per user 3–6 per week 1–3 Below 1 Improve match quality, add ice-breakers, push Spark prompts
Chat start rate 60–70% 40–60% Below 40% Add conversation starters, review match quality

Monthly KPI Targets (April → September)

KPI Apr May Jun Jul Aug Sep
Total Users 1K–2K 3K–5K 5K–8K 7K–12K 10K–16K 14K–22K
D30 Retention 18–22% 20–25% 22–28% 24–30% 25–32% 26–33%
Premium CVR 5–8% 8–12% 10–15% 12–18% 14–20% 15–22%
Referral Rate 15–20% 20–30% 28–38% 30–40% 32–42% 35–45%
MRR $1K–3K $3K–8K $6K–18K $10K–28K $16K–42K $22K–60K
Events/Month 0 0 4–6 8–12 10–16 12–20
Event NPS N/A N/A 45–55 50–60 52–62 55–65
CAC (install) $8–20 $5–12 $4–10 $3–8 $3–7 $2–6

1.3 Founder Operating System

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Marketplace companies require founder-led execution during early stages. The founder is not just a strategist — they are the chief matchmaker, community builder, and marketplace engineer during the launch phase.

FOUNDER RULE: The founder should be the most active user on the platform during the first 90 days. Personally introduce users. Personally recruit connectors. Be at every event.

Daily Rhythm

Time Focus Key Actions
Morning Metrics & Curation Check installs (target: 10+ female, 5 male waitlist); check gender ratio (must be ≥50% female); check Spark → meet conversion rate; review 5 new user profiles; manually curate 3 matches for new users
Afternoon Outreach Connector outreach: 3–5 DMs daily; influencer conversations (1–2 per day); community partnership follow-ups; 3 community partnership outreach messages; respond to all user feedback
Evening Community Building Attend 1 social venue in Thonglor/Ekkamai; recruit 2–3 connectors in person; observe user behaviour at venue; introduce SPARK to 3–5 people; capture 1 piece of social content

Weekly Rhythm

Day Focus Key Actions
Monday Marketplace Health Review Review all 10–15 dashboard metrics; check gender ratio — intervene if female < 50%; review match quality and time-to-first-match; set 3 priorities for the week
Tuesday Influencer Outreach & Partnerships Review influencer content pipeline; brief creators for upcoming posts; identify new nano-influencer candidates; respond to partnership enquiries
Wednesday Product Feedback & User Interviews Review app feedback and support tickets; conduct 2–3 user interviews; prioritise product improvements; review onboarding funnel drop-off
Thursday Community Outreach & Connector Meetings Meet 2–3 super-connectors or ambassadors; review ambassador pipeline; attend community events or networking; identify new female acquisition channels
Friday Strategic Partnerships & PR Venue relationship management; press and media outreach; corporate partnership conversations; review weekly metrics vs. targets
Saturday Attend Events & Observe Attend SPARK event (Phase 3+); observe user interactions directly; collect qualitative feedback; identify product improvement opportunities
Sunday Strategy Review & Planning Weekly retrospective: what worked, what failed; plan next week's priorities; review cohort data and retention indicators; update war plan if any red flags detected

Founder Responsibilities Summary

Daily Weekly Monthly
Check gender ratio Review all dashboard metrics Full PMF gate review
Review new user profiles Update 90-day calendar Connector network audit
Seed 3+ curated matches Debrief last event Budget vs. actual review
Contact 5 connectors Plan next event User interview (5 users)
Monitor Spark→Meet conversion Review influencer content Check CAC by channel

Founder Decision Framework

Trigger Condition Immediate Action Priority
Female ratio < 45% Pause male signups immediately. Activate all female acquisition channels. CRITICAL
Spark→Meet < 15% Manual match seeding. Direct user introductions. Review algorithm. CRITICAL
Daily installs < 20 Double connector outreach. Review paid social creative. Activate ambassadors. HIGH
Event NPS < 7 Debrief within 24 hours. Identify root cause. Change 3 things for next event. HIGH
WOM referrals < 20% Activate story prompt mechanic. Review referral incentive. HIGH
Any metric in red for 7 days Activate Pivot Decision Tree. Do not wait. CRITICAL

1.4 Daily Founder Execution Checklist

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Daily Founder Targets

Target Goal
Female users recruited 10 per day, in person or DM
Male waitlist signups 5 premium waitlist only
Community partnerships 3 outreach messages per day
Connectors recruited 2–3 in person, per evening

SPARK Loop Metrics Dashboard — 7 Daily Metrics

Stage Metric Target Red Flag Action
Installs Daily installs 30+/day <15/day Boost paid social + connector outreach
Gender Female % ≥50% <45% Pause male onboarding, activate female channels
Winks Winks per user/week 5+ <2 Push notification + profile curation
Sparks Sparks per user/week 2+ <0.5 Reduce Spark cost or run manual match
Chat start rate Sparks → chat ≥70% <50% Improve match quality, add ice-breakers
Meeting rate Chats → meeting ≥20% <10% Add event invitations, reduce friction
Referral % installs from referral ≥30% <15% Activate WOM mechanics, NPS loop

Weekly Execution Dashboard — 9 Metrics (Review Every Monday)

MOST IMPORTANT METRIC → Real-World Meetings Per Week. A match that never meets is worthless. This number tells you if the product is actually working.

Metric Target Week 1 Goal Week 4 Goal Month 3 Goal
New Installs 50+/wk 30 80 300
Female Ratio ≥50% 55% 52% 50%
Active Chats 40%+ of users 25% 40% 45%
Sparks Sent 3+/user/wk 2 4 5
Matches Created 60%+ of Sparks 45% 60% 65%
Meetings Booked 30%+ of matches 15% 30% 35%
Meetings Completed 70%+ of booked 60% 70% 75%
Event Attendance 30+ per event 20 40 60
Referral Installs ≥25% of installs 10% 25% 35%

MONDAY RULE: If Real-World Meetings Per Week is not growing week-on-week by Week 4, activate the Liquidity Control Protocol immediately. Do not wait for Month 3.

Real-World Meetings Per Week Milestones

Milestone Target
Week 1 10 meetings/week (manually seeded)
Week 4 50 meetings/week (organic + events)
Month 3 200 meetings/week (self-sustaining)

Monthly Review Template

Complete at the end of each month. Review actual vs. target for all metrics, document what worked and what failed, and commit to 3 specific changes for next month.

Metric Target Actual Status
New Installs See War Plan
WAU (Weekly Active Users) See War Plan
Female Ratio 50–60%
Matches per User 2–5
Sparks Sent per User 3–6/week
Chat Start Rate 60–70%
Match → Meeting Rate 15–25%
Meetings per Week See War Plan
Referral Installs % 20–30%
Event Attendance Rate 85–95%
Event No-Show Rate < 10%
NPS Score ≥ 60